Complete a benefit review
We may ask you to complete a Housing Benefit review to:
- check that the information we hold for you is correct
- make sure you’re being paid the correct amount of benefits
The review covers all information related to your Housing Benefits and Council Tax Reduction claim.
If you have been selected for a review you can complete this online.
What you need to do
You must complete your review within 30 days of receiving your letter or email. If the review is not completed your claim may be stopped.
If any of the information is not correct, you’ll be able to amend it within this review. We may ask for evidence.
If you're on Universal Credit, you'll need to update your journal with any changes in your situation.
To complete your review, you'll need:
- your last name
- national insurance number
- date of birth
- benefit claim number
- access key in your email or letter
- postcode (use the postcode in the letter, even if you have moved)
Complete your benefit review online
What happens next?
If you were unable to upload your evidence when you submitted your review, you can do this using our online form as soon as possible.
Provide evidence to support your review
If we need any more information, we’ll let you know.
