Christmas Trees 2025

Not sure what to do with your Christmas tree? We are here to help! From Monday January 6 we’ll collect real Christmas trees, for free, to recycle. To ensure collection you must:

- Leave your tree at the boundary of your property by 6am on Monday 6 January  

- Remove all decorations  

- Ensure your tree is clearly visible  

We’ll be collecting Christmas trees anytime between January 6 and 17 so please ensure your tree is placed at the boundary of your property by 6am on Monday 6 January to avoid missing collection.

Alternatively, you can take your Christmas tree and other items to Chigwell Road Reuse and Recycling Centre, just remember to check opening hours over the festive period: www.eastlondonwaste.gov.uk/chigwell-road

 

We are also once again working in partnership with the wonderful charity - Haven House, who are offering to collect your real christmas tree for a donation.

More details here

 

Report a missed collection for domestic waste

 

Check your collection day

We offer kerbside recycling collection on the same day as your normal bin collection. 

 

Check your day of collection

 

 

Abuse to our staff

Please show respect to our staff

Abusive behaviour towards our staff will not be tolerated.

Any verbal or physical abuse will be reported to the police.

CCTV is in operation on vehicles at all times.

 

Present your rubbish for a collection:

Now you have your wheelie bin, please adhere to the following rules or guidelines :

• all waste must be presented in the wheelie bin (the lid must be closed)
• placed within the boundary of your property near to the highway, but not on the pavement (if you leave waste on the highway you may be prosecuted)
• please place out by 6am on the day of collection
• any excess waste (not in bin) will not be taken
• with all recyclable waste placed in your recycling boxes

 

If you use Red Sacks instead of a wheelie bin

• You can present up to 3 sacks a week - any more than 3 will NOT be taken
• You receive 2 deliveries a year to replenish your sacks - February and August
• If you feel your property can house a wheelie bin, please do let us know at cleansing.services@redbridge.gov.uk

 

Flats above shops

If you live above a shop, for obvious reasons, you will not have a wheelie bin. Instead, you will be provided with official red sacks for you to present your waste.

• You will receive delivery of these sacks twice a year - March and September
• You can present a bag every week day for collection.
• Your waste must be presented on your boundary or against your property. If you are not sure where this is, call 0208 554 5000 or email cleansing.services@redbridge.gov.uk.
• The bag must be presented between 6pm and 6am

• You will be delivered enough bags for 3 collections per week. If you run out of red bags please email cleansing.services@redbridge.gov.uk . You  can find  lots of tips here to reduce your waste and make sure you don’t run out: Redbridge - Reduce your waste

• Your waste must be presented in the red bags provided.

 

 

Need help with your collections?

What we don't collect

The following is waste that is not collected as part of our domestic waste collection:

• large bulky items (including sofas, fridges and mattresses)
• fly-tipping (including dumping rubbish)
• clinical (including needles and stoma bags)
• hazardous (including asbestos, chemicals and paint)
• DIY and building materials

 

Where does my waste go?

Residual waste (i.e. waste remaining after most recycling has been separated) from Redbridge wheelie bins goes to the Jenkins Lane waste management facility where it undergoes Mechanical Biological Treatment (MBT). This process reduces the volume of waste by about a third by drying it out, helps further separate materials for recycling and produces Refuse Derived Fuel (RDF) that can be used to replace fossil fuels in the generation of energy.

The Jenkins Lane waste management facility enables Biffa to increase recycling and prevent waste being sent to landfill.