Dealing with disruption

Key steps to dealing with disruption

Continuity procedures should detail: the key business functions that you need to get up and running and those members of staff who are responsible for implementing what can be termed a crisis action plan.  There are 5 basic planks that need to be in place to ensure a good response.

• react within the first hour
• ensure your employees use their training
• circulate key contact details and preferred service providers
• ensure that your nominated Press and PR person is in place within the first hour
• distribute hard copies of your formal arrangements to all members of staff