Tell us about a change
We need to know about changes straight away or you may end up paying the wrong amount of council tax.
Moving into Redbridge
You need to register for council tax in Redbridge if you’re moving to Redbridge from another borough.
You’ll need:
- your new address
- date you purchased the property or the start date of your tenancy
- date you moved into the property, or you’re expected to move in
- if you’re renting, details of your landlord or letting agent
- names of any other adults moving in with you
Tell us you are moving into Redbridge
Moving within Redbridge
If you’re moving to a new address within Redbridge, we need to set up a new account for your new address.
You’ll need:
- your council tax reference number
- the date you moved out, when your tenancy ended or the completion date of when you sold your property
- your new address
- if you’ve rented, details of your landlord or letting agent
- your solicitor's details if you’ve sold your property
- names of the new owners or tenants if you know it
Tell us you are moving within Redbridge
Moving out of Redbridge
If you’re moving out of Redbridge, we need to close your account.
You’ll need:
- your council tax reference number
- the date you moved out, when your tenancy ended or the completion date of when you sold your property
- your new address
- if you’ve rented, details of your landlord or letting agent
- your solicitor's details if you’ve sold your property
- names of the new owners or tenants if you know it
Tell us you are moving out of Redbridge
A tenant has moved
If you’re a landlord or letting agent, you can tell us about a change in tenancy.
Tell us you tenant has moved house
If your situation changes
You must tell us about a change of circumstance if you receive housing benefit or council tax reduction. Even the smallest of changes can affect the amount you get.
You need to tell us as soon as a change happens.
This change could be for you or anyone in your household. This include changes to:
- your address
- income or savings
- Income Support, Employment and Support Allowance, Jobseeker's Allowance, or any other benefit or Tax Credit
- the amount of rent you pay (unless you are a Redbridge Council tenant)
- the number of people in your home
- if you're going to be away from home for more than four weeks
What you need
- your current benefit claim reference
You’ll find this on the most recent housing benefit or council tax support letter or email. The reference will be eight characters long and start with either a 1 or a 0 (zero).
Tell us about a change in circumstance
Cancel a single person discount
If you already receive the single person discount and someone else over the age of 18 comes to live with you, you must tell us straightaway.
Cancel a single person discount
If someone has died in your household
You need to let us know when somebody dies as this may affect the amount of council tax due.
If you register the death at the registry office, you’ll get a unique Tell Us Once reference number.
You can use this to report a death to most government organisations and council departments in one go.
