Pay your council tax

When to pay 

You must pay by the 4th of each month unless you pay by Direct Debit. 

Your council tax will be split into 10 monthly payments. But this can be extended to 12 months from April to March. 

If you choose this option later in the year, your payments will be extended only until March. 

Apply to pay over 12 months  

 

You need your council tax reference number 

You need your council tax reference number to pay your council tax bill. Your number will be: 

  • either 8 or 11 digits long  
  • start with 4 

The number for your council tax account is: 

  • on your council tax bill 
  • in recent emails or text messages from us 
  • in your online council tax account, if you’ve registered for one 

Your council tax reference number will be in your online account if you’ve already registered and entered your council tax number.  

Log in to the online portal 

If you do not know your council tax reference number 

Ask us to send you your council tax reference number 

 

Pay online 

You can pay by credit or debit card. 

Pay council tax online

 

Set up a Direct Debit 

Direct Debit is the quickest and easiest way to pay your council tax. It means you can: 

  • pay over 12 months instead of the usual 10 
  • you pay automatically each month on the day you choose 

You’ll need your bank account number and sort code. 

Set up Direct Debit

 

Online banking 

When you’re paying into Redbridge council’s account, use: 

  • sort code: 57 96 51 
  • account number: 00000000 (that’s 8 zeros) 
  • reference: your council tax reference number 

Pay by phone 

Call 020 8708 4708 to pay by credit or debit card.  

You can call 24 hours a day, 7 days a week.  

You’ll need to know: 

  • your council tax reference number 
  • how much you need to pay 
  • your card details 

We accept: 

  • Visa 
  • Visa Debit 
  • MasterCard 

 

Text Relay 

You should dial 18001 and then 020 8708 4708 to pay by Text Relay.  

 

Pay in-person 

You can pay your council tax at the post office or at a PayPoint. 

You’ll need your payment barcode which is on the back of your paper bill.  

Ask for a paper copy of your council tax bill 

At the post office  

You can pay using cash up to £300. 

You can pay up to £999.99 using: 

  • cheques 
  • card 

Post Office branch finder  

At a PayPoint  

You can pay using cash up to £200.  

PayPoint locator 

 

Pay a Redbridge council enforcement agent (bailiff) 

If your account is with our enforcement agent (bailiff), you must pay the enforcement agency directly: