CCTV
Redbridge has one of the most advanced Council CCTV systems in the country, helping to keep residents and visitors safe.
CCTV working in Redbridge
Our CCTV control room links up more than 700 cameras across Redbridge and over the past three years has assisted or led to more than 3,200 arrests.
- our control room is staffed 7 days a week, 365 days a year
- CCTV staff work directly with the Police and our enforcement teams
- high-quality footage allows us to identify and help arrest those who commit crime
- we monitor Town Centre live security radios, as well as the Police, met radio so we can respond to Police and requests from businesses for assistance
- we use CCTV to assist investigations into anti-social behaviour and crime such as fly-tipping, graffiti and fly posting
Where is Redbridge's CCTV?
Our CCTV control room is based at Ley Street Depot. We have extensive camera coverage in:
- Ilford Town Centre
- Ilford Lane
- Seven Kings High Road
- Barkingside High Street
- Wanstead High Street
- Gants Hill
- Manford Way
- South Woodford
- Hainault Business Park
- Loxford and Valentines park
- Redbridge Housing estates (The Orchard Estate, Tiptree, Buckthorne House, Larchwood House and Fernways)
- Redbridge Housing Hostels
We can also send our live images to Police Central Command in Bow.
Redbridge's CCTV Camera Location
The locations of CCTV cameras can be viewed through the link below. Click on "Crime and Public Safety" to access them.
We also have a number of CCTV cameras that can be relocated and are used across the borough to target fly-tipping and ASB-related issues. Please click on the "CCTV Re-Deployable" tab to view them.
ANPR Cameras
We have installed new ANPR cameras across the borough in partnership with the Metropolitan Police to apprehend offenders and tackle crime in the borough.
ANPR Display Boards
We are the first London borough to have invested in new ANPR technology that works with display boards to show vehicle index numbers as drivers pass by; we are working hard to target known offenders driving into and around the borough.
Wall of Shame
We use our cameras to tackle offenders fly-tipping on the streets of Redbridge. Can you help us identify fly-tipping offenders?
Privacy
Our CCTV cameras are carefully positioned to respect people's privacy, and they don't overlook any areas where you would expect privacy.
For more information you can read of CCTV Code Of Practice
This privacy notice does not cover enforcement of moving traffic contraventions by camera. This is managed by parking services.
Obtaining camera images to assist with civil claims
We’ve changed the way you request CCTV footage and the fees you pay us to search and release footage related to civil claims.
Our new online tool will:
- Collect all the information we need to investigate and fulfil your request
- Take your payment
- Pass the request directly to our team
You will pay:
- a ‘Search' fee when you submit your request, and
- a 'Release' fee, to be paid before we release your footage. The amount will depend on your requested search duration.
Please note; cameras displayed on our mapping do not include traffic enforcement cameras, which serve to enforce traffic violations. These cameras capture footage of contravening vehicles only, and the footage is not stored or retained.
We will acknowledge your request and respond within 30 days of receipt.
The request must be made by your insurance company or solicitor to provide assurance that the images are being used for lawful purposes.
We have a legal duty to ensure images are not disclosed unlawfully under the UK General Data Protection Regulations, Data Protection Act 2018, and the Protection of Freedoms Act 2012.
Fees
|
Type of fee |
Search duration |
Fee |
|
Search fee |
Applies to all requests |
£280+VAT
|
|
Release fee |
1 hour |
£319.20+VAT |
|
Release fee |
1.5 hours |
£394.80+VAT |
|
Release fee |
2 hours |
£512.40+VAT |
Why we charge
The public surveillance camera system is installed to deal with crime, anti-social behaviour and disorder and our staff searching for the images for you would normally be searching for criminal activity. This is an admin fee for the search and production of footage.
Obtaining camera images for other purposes
Please note that the footage is provided pursuant to Schedule 2 Part 1 Paragraph 5 of the Data Protection Act 2018, where personal data is exempt from the non-disclosure provisions where disclosure is necessary
We do not provide CCTV footage to individuals for other types of incidents. If footage is required as evidence of a crime, then the police will contact us directly.
Subject access requests
For CCTV subject access requests, we will usually only provide footage of the person making the request if available, unless all other individuals who may be identified from the same information have consented to the disclosure or it is appropriate in all the circumstances to release the footage without their consent.
All other personal data which may allow the identification of any other person should be concealed or erased and third-party data will only be released without third party consent where the council considers it appropriate to do so in the circumstances of the case.
We will not be able to provide footage if insufficient or inaccurate information is provided so we cannot identify the footage. Where it is not appropriate to release third party data, we will see if footage can be concealed or erased to allow a disclosure. If that is not possible, we will make reasonable efforts for example providing a description of the CCTV footage and what is shown. Each request is treated on its own merit.
To make a subject access request for CCTV footage, please contact cctvcivilrequests@redbridge.gov.uk We will acknowledge your request and respond within 30 days of receipt.
