Report a flood or a blocked gully
If you see flooding and it’s because of an overflowing sewer, you will need to contact Thames Water on 0800 316 9800.
If you notice water coming up through the road surface or flooding when it isn’t raining it is most likely a burst water main. Depending on who your water supplier is contact Thames Water on 0800 316 9800 or Essex and Suffolk Water on 0800 526 337.
For any signs of river flooding please contact the Environment Agency on 0800 80 70 60.
Please report any gullies that are blocked or road surface water flooding. For any urgent issues please contact us on 0208 554 5000.
Report flooding or a blocked drain
If you find missing or broken drain covers please report this to us.
Report a missing or broken drain cover
In many cases during severe weather or storms, public sewers which are maintained and are the responsibility of Thames Water are unable to cope with the severe amounts of rain water that can be generated by severe weather. This in turn can lead to flooding on the roads and it may seem that gullies are blocked. We do accept that some gullies and systems can be blocked and we will facilitate plans to get them unblocked.
Whilst reporting any surface water you see to us, we also recommend you calling Thames Water on 0800 316 9800 telling them of the flooding. Please provide them with dates, times, the impact of the flooding to you and your property and ensure they log those calls onto their 'flooding history database'. This will help to ensure they have adequate records to then prioritise their upgrades and maintenance programmes.
River Roding Webcam
The webcam shows the water level in the River Roding. To refresh the image reload your internet browser.
At times the camera may not work due to technical difficulties. Our operators will be aware of the faults and will be working to ensure it gets rectified.
What does the River Roding gauge mean?
The gauge shows the level of the water in the river. We use this information and data provided by the Environment Agency to work out the risk of flooding.
- 1m mark on the gauge - normal conditions
- 5m - after moderate rainfall upstream
- 7m and above - after heavy rainfall
- 2m or higher – at these levels our Multi Agency Flood Plan will be activated at the appropriate level in consultation with the Environment Agency. The last time the river rose to this level was in February 2009
The Environment Agency is also building the River Roding project which will reduce flood risk to those on the Roding particularly in Redbridge.
Find out more about the flood alleviation scheme.
