What is temporary accommodation
The demand for social housing is very high. Most people that join the housing register never get a social home even if they’re homeless, have significant medical needs or living in an overcrowded home.
Who is eligible for temporary accommodation?
You might be offered temporary accommodation if:
- We cannot prevent you and your household/or those that live with you from becoming homeless.
- We have a duty to house you.
- You are eligible for our housing help.
Our housing team will assess your housing needs based on your current circumstances to see if you’re eligible and have a priority need for temporary accommodation.
- You must work with officers to complete a personalised housing plan as part of your housing assessment.
- Your personal housing plan includes what the Council will do to help prevent or relieve your homelessness, what you will do to help find and secure permanent or long-term housing and how we can support you to do this.
Your housing solutions officer will help you with a personalised housing plan.
What happens if we offer you temporary accommodation?
This may not be in the borough and we will work with you to go through your housing options and support you to move on to more settled accommodation.
You will get only receive one offer of temporary accommodation.
Homelessness
If you’re homeless or worried about becoming homeless, you should contact us as soon as possible using our online contact form.
We will aim to respond within 48 hours of receiving the form, Monday to Friday 9am to 5pm. If you are homeless and have nowhere to stay tonight, call 0208 708 4002.
